Your organization can reduce the volume of EHR messages by thoughtfully choosing where team members sit. Consider co-locating team members such as triage nurses, rooming team members, and schedulers to help colleagues confer on issues as they arise.
Physical co-location is a principle of team-based care that emphasizes verbal communication within the team, reducing the amount of electronic communication that clutters the inbox.
Learn more
- Toolkits:
- Resource: EHR Inbox Reduction Checklist for Health Care Organizations
- Success Story: Teamwork Tames the In-Basket
